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Welcome to Boibs 2.0

Shipping & Returns

SHIPPING & RETURNS TERMS

QUESTIONS? Email hello@boibs.com

RETURNS, REFUNDS AND EXCHANGES

If your item was received damaged or broken, or if you ordered the wrong size, you may return it within 14 days of receiving your item.  It must be returned  unused and in its original packaging. Otherwise, all sales are final. No other returns, refunds or exchanges allowed. 

Please submit your return/exchange by clicking our returns portal.

BELLY BANDIT'S RETURN POLICY

Items must be in their original packaging with tags still attached. Belly Bandit does not accept items that are damaged, stained (including deodorant or lotion stains), washed, creased, stretched, or show visible signs of wear. Due to hygiene reasons, underwear cannot be returned/ exchanged at this time. 

For Belly Bandit's return and exchange policy click here Belly Bandit Returns

OLLIE GRAY'S RETURN POLICY 

Ollie Gray only accepts returns within 30 days from receipt of product. Returned items must show No sign of wear, washing, or smell may be found on the garment. Due to hygiene reasons, underwear cannot be returned/ exchanged at this time. 

For Ollie Gray's return and exchange policy click here Ollie Gray Returns

EARTH MAMA'S RETURN POLICY 

Unopened items in new condition may be returned within 15 days of receipt for a full refund of the item purchase price. Wholesale returns are subject to a 25%  restocking charge on UNOPENED items in NEW condition. Returns will not be accepted after 15 days. 

For Earth Mama Organics' return and exchange policy click here Earth Mama Returns

PROCESSING TIMEFRAMES

PLEASE NOTE — any PRE-ORDER item shipped with an IN-STOCK item will ship together on the date that the pre-order item is scheduled to ship.

In addition to the delivery/freight time to ship to your address, please also allow an additional to 2 business days (Monday-Friday) to process your order.

During holidays or limited edition offers, the processing and delivery times may vary.

Please note, Fedex does not ship to P.O. Boxes.

Domestic Shipping Timeframes (states within the U.S.)

Standard delivery - Shipping 2-6 days 

Expedited 2-day delivery (when available) - Shipping 2 days 

Overnight delivery (when available) - Shipping 24 hours 

International

Standard delivery only - Shipping 10-14 days


IMPORTANT NOTE ABOUT INTERNATIONAL ORDERS

Depending on your country’s specific duty rates, you may be responsible for the payment of additional tariffs and taxes to your country in order to receive your item(s) from us.  When you check-out and select your country and shipping method, you will be notified that you may be responsible to pay such a tax, duty or tariff, and you agree, by making your purchase, that you will pay such a tax, duty or tariff (if any imposed).  We shall not be responsible for any deliveries that may be affected by customs, transfers from our carrier partners (such as DHL or UPS) to the local carriers in your country or air and ground transportation strikes or delays or force majeure once the package has departed the U.S.

 

ORDER TRACKING 

Orders can be tracked with the link provided in the email confirmation we send when your order ships.

 

PRE-ORDER ITEMS (OUT-OF-STOCK ITEMS)

Some items you may want to order may be out-of-stock temporarily or permanently. (We apologize for that!) When this is the case, we may offer an option for you to pre-order the item. When this option is available, we will provide an estimated window of time when we expect your item to be produced and ready to ship. You will be charged for the amount of the item, plus any applicable shipping and handling costs, as well as any taxes and/or duties (if any) at the time of pre-order.  The estimated date of availability and shipping will be indicated on the item in its product detail page, your shopping cart, at checkout and on your receipt.  We will notify you by email or text (whichever method(s) you selected at checkout) when your item has shipped.

PLEASE NOTE — any PRE-ORDER item shipped with an IN-STOCK item will ship together on the date that the pre-order item is scheduled to ship.

 

PAYMENT INFORMATION

We accept:

  • MasterCard
  • Visa
  • American Express
  • Discover
  • PayPal

 

 

 

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